faq

Frequently Asked Questions


Licence means a licence granted under Section 13 of BIS Act 2016 to use a specified Standard Mark in relation to any goods or article which conforms to a standard.

You can search for the Indian Standard against a product at the URL:https://www.manakonline.in/MANAK/ApplicationLicenceRelatedrpt If you cannot find the relevant Indian Standard, send a query to concerned technical department of BIS at https://www.bis.gov.in/php/BIS/biswebsite/standards/technical-departments/ .

Products are brought under compulsory certification by the Central Government as per the provision of BIS Act, 2016 or other Acts. Detail of products which are covered under compulsory BIS certification is available at https://www.bis.gov.in/product-certification/products-under-compulsory-certification/ If your product is in this list, it is compulsory for you to get a BIS licence for it. .

For obtaining BIS licence, the manufacturer must have requisite manufacturing infrastructure, appropriate process controls, quality control and testing capabilities for the product as per relevant Indian Standard (ISS). The product shall also conform to all requirements laid down in the ISS.

The Bureau grants the licence based on successful assessment of the manufacturing infrastructure, process controls, quality control and testing capabilities of the manufacturer
through a visit to its manufacturing premises. Conformity of the product to the relevant standard(s) is also established through third party laboratory testing or testing in the manufacturing premises or a combination of both.

There are two options available for obtaining BIS product certification licence under Scheme – I. For details, please see Guidelines for grant of licence

A.BIS accepts application for product certification in online mode only (including all payments). To submit your application, please visit our online portal, www.manakonlinein Before registering in the portal, you are advised to go through applicant user manual, FAQs related to portal at https://www.manakonline.in/MANAK/impLinks

Yes, the technical guidelines are available for all the products covered under Product Certification Scheme as ‘Product Manuals’. Product manuals include sampling guidelines, list of test equipments, Scheme of Inspection and Testing (SIT), description of scope etc. To search the desired Product Manual, please follows the web link: www.bis.gov.in>> Conformity Assessment >> Product Certification>> Product Specific Guidelines >> Product Manuals.

In case product specific guidelines and/or marking fee for your product is not defined, it is possible that you are the first manufacturer to apply for a BIS licence for new product. However, you will still be able to obtain BIS licence as per Scheme I of BIS (Conformity Assessment) Regulation, 2018. Basic principles and procedure for grant of licence will remain the same in such a case also with specific relaxation as provided in Guidelines for Grant of licence. BIS will interact with you throughout the certification process to define the product specific guidelines and marking fee rate. This will be called ‘All India First Licence’

No, separate application for each product and ISS is required to be submitted even for same factory location.

No, separate application for each factory location is required to be submitted, even if the product and ISS is same.

The test reports which are issued by only BIS or BIS recognized or empanelled laboratory for the product are acceptable for grant of a licence under option-2. To know details of laboratory for testing of a particular product, please visit
http://164.100.105.198:8096/bis_access/iswise_v2.html

The test reports of the product shall not generally be more than 90 days old. For complete details please visit www.bis.gov.in>>Conformity assessment >> Product Certification >> Certification process >>Guideline for Grant of Licence.

The application is required to be submitted with an application fee of Rs. 1000. An inspection fee of Rs. 7,000 per man day is required to be paid before preliminary inspection visit by BIS. After evaluation and decision to grant the licence is taken by BIS, the applicant is required to deposit annual licence fee of Rs. 1000 plus the minimum marking fee specified for the product. The marking fee for each product is specified in Annexure I of Scheme I of BIS (Conformity Assessment) Regulations, 2018 as amended by BIS (Conformity Assessment) Amendment Regulations, 2020.

Average time taken for grant of licence under option-2 is generally one month and under option-1 four months from the date of receipt of complete application and its recording. It
may vary for reasons like delay in response to queries raised, if any; organizing inspection(s); sample deposition, and fee dues, etc.

Conditions of BIS licence to use or apply a Standard Mark are as given in Regulation 6 of BIS (Conformity Assessment) Regulations, 2018

In case of violation of conditions of licence, licence may be cancelled by the Bureau as per provision of Regulation 11 of BIS (Conformity Assessment) Regulations, 2018.

BIS certification under Scheme-I may be granted initially upto two years which is valid only for the varieties mentioned in the licence. For extension of validity, application with requisite fee and documents under the existing licence is required to be submitted. Licence may be renewed up to five years from the last date of validity of licence.

Renewal of licence is required to be requested through online portal “manakonline” and is available through dashboard of the licence holder. Renewal application with production details for the relevant period (to calculate the actual marking fee), and the relevant fee is required to be submitted through online for renewal as per the period of renewal opted.

The renewal of licence can be deferred as per provision of Regulation 8 of BIS (Conformity Assessment) Regulations, 2018, if the renewal application and fee is not received till the last date of validity of licence or if the licence is under suspension.

After grant of licence to a manufacturer, BIS carries out surprise factory surveillance inspections through visit to the factory by certification officers of BIS or by personnel of the Agents appointed by BIS as per Rule 33 of BIS Rules, 2018. During such visits, it is verified that the manufacturer continues to maintain the manufacturing infrastructure, process controls, quality control and testing capabilities and conformity of the product to the relevant standard(s). Testing of the product samples in factory is also witnessed during such visits.
Sample of ISI marked product is also drawn from the factory for verifying conformity to relevant ISS through third party laboratory testing. BIS also carries out market surveillance through purchase of samples of ISI marked product for verifying conformity of the product to relevant ISS through third party laboratory testing.

BIS licence holder is required to extend co-operation to the certification officers of BIS or personnel of the agents appointed by BIS to carry out surveillance inspection. The licence holder shall also share relevant records and information sought . He would also facilitate testing in the factory and drawl of samples for independent testing in third party lab. The licence holder shall be required to deposit samples to the designated laboratory as per advice of the officer

No, one licence is granted by BIS for one product/one Indian Standard (however, the licence may cover more than one variety/grade/size etc. specified/covered in the standard). The products and its varieties on which Standard Mark can be used is mentioned in the “Scope of licence” granted to you. It cannot be used for other product varieties not covered in the scope. However, you can get the scope of licence changed (inclusion or deletion of varieties) with reference to the standard against which licence has been granted and as per applicable relevant guidelines. For change in the existing scope of product licence (addition/ deletion of varieties), please visit:www.bis.gov.in>>Conformity Assessment >>Product Certification >> Certification process >>Guideline for Change in Scope of Licence.

No, one licence is granted by BIS for one product/one Indian Standard (however, the licence may cover more than one variety/grade/size etc. specified/covered in the standard). The products and its varieties on which Standard Mark can be used is mentioned in the “Scope of licence” granted to you. It cannot be used for other product varieties not covered in the scope. However, you can get the scope of licence changed (inclusion or deletion of varieties) with reference to the standard against which licence has been granted and as per applicable relevant guidelines.
For change in the existing scope of product licence (addition/ deletion of varieties), please visit: www.bis.gov.in>>Conformity Assessment >>Product Certification >> Certification process >>Guideline for Change in Scope of Licence.

BIS licence holder is required to inform BIS of its intentions of shifting of the manufacturing unit to a new address with relevant documents for the new premises similar to the documents submitted at the time of application to BIS for grant of licence. The licensee on its own shall suspend the use of the Standard Mark under intimation to the Bureau on relocation of manufacturing unit to new premises. The revocation of suspension may be done by the Bureau after verification of the old premises and verification of production process at new premises as per provision of paragraph 11 (3) & (4) of scheme I of BIS (Conformity Assessment) Regulations, 2018.

The licence can be suspended under provisions of paragraph 11 of scheme I and Regulation 10 of BIS (Conformity Assessment) Regulations, 2018.

The licence can be cancelled under provisions of Regulation 11 of BIS (Conformity Assessment) Regulations, 2018.

The Indian standards are formulated and revised by BIS through consensus in technical committees. BIS licensee can participate in this process by becoming a member of the technical committee and may send comments to the concerned technical department through mail/BIS website.

Generally, products meant for export are exempted from the ambit of Quality Control Orders (QCOs). However, before you decide, it is advised to confirm from the respective QCO which are available at BIS website and at websites of respective ministries/organizations. You may also contact respective ministries on this issue

A: BIS licence is granted to a manufacturer not an importer. If your product is covered under mandatory certification, the manufacturer in foreign country will be required to obtain a licence from BIS under Foreign Manufacturers Certification Scheme (FMCS) of BIS

To check whether the ISI Mark is genuine or not, you may check the IS No above the ISI mark and the licence number marked on the product or the packaging. Verification of the licence number marked on the product can be checked from following link https://www.bis.gov.in/product-certification/online-information/

If the licence number is not marked on the product, the marking is not genuine and you may complaint about it to BIS online at https://www.bis.gov.in/consumer-overview/consumer-overviews/online-complaint-registration/ or write to BIS at BIS Consumer Affairs Department, 9 Bahadur Shah Zafar Marg, New Delhi-110002,India or may visit nearby Branch/Regional Office. To know nearby BIS office, please visit www.bis.gov.in or call at +91 11 23230131, 23233375, 23239402
To know which ISI Mark is genuine, you may visit BIS website or at https://www.bis.gov.in/consumer-overview/consumer-overviews/enforcement-activities/

The Quality Control Orders as per which steel products are brought under compulsory BIS certification are issued by Ministries/departments of the Central Government such as Ministry of Steel and DPIIT. Requests for such exemption or technical clarification regarding the applicability of Quality Control Orders on your product may be addressed to the concerned Ministry/Department and not BIS. (Ministry of Steel has constituted a technical committee to deal with such issues where technical clarification can be sought by importers).

Penal provisions for the use of ISI mark without a valid license are as laid down in sub-section (3) of section 29 of BIS Act, 2016.

For a product which has been notified for compulsory certification by the Central Government, penal provisions for manufacturing or selling the product without ISI mark and without a valid licence are as laid down in sub-section (3) of section 29 of BIS Act, 2016.

Provision of Appeal is as given in section 34 of BIS Act, 2016 and as detailed in Rule 37 of BIS Rules, 2018.

i) Is each product required to be marked with BIS Standard Mark ?

Each product shall be marked with the Standard Mark, as specified in Annexure-II of Scheme-I of Schedule-II of BIS CA Regulations, 2018. To view the Regulation, please visit BIS website www.bis.gov.in and follow following path: About us>> BIS Act, Rules and Regulations>>The Bureau of Indian Standards (Conformity Assessment) Regulations, 2018

ii) What should be the design of the Standard Mark?

The design of Standard Mark shall be identical to the facsimile given in the licence document issued by BIS Branch Office at the time of grant of licence.

iii) Is decrease or increase in size of Standard Mark permitted?

The photographic enlargement or reduction of the Standard Mark in relative proportions given in Annexure-II of Scheme-I of Schedule-II of BIS (Conformity Assessment) Regulations, 2018, is permitted.

iv) What should be the manner of marking the Standard mark?

The Standard Mark shall carry the licence number and reference to the Indian Standard in a visible manner and shall be as specified in the licence document. IS Number (e.g. IS 9436) appears at the top of the Standard Mark and Licence number (e.g. CM/L- XXXXXXXXXX) appears beneath the Standard Mark. In case the licence number cannot be placed beneath the Standard Mark, it shall be suitably placed close to the Standard Mark in a linear manner.

For example, in case of space constraint, the Standard Mark may be in linear manner as follows:-

IS 9438 ISIMark-Icons CM/L- XXXXXXXXXX

All the markings shall be legible, indelible, non-removable and durable.

For the above purpose, marking of each detail i.e. IS number, Standard Mark and Licence number on separate spokes of rim is not acceptable”.

V) What are the markings required to be done on product?

In addition to the BIS Standard Mark, the product details as per the requirements given in the respective Indian Standard (i.e. IS 9436 or IS 9438 or IS 16192 (Part 1) or IS 16192 (Part 2) or IS 16192 (Part 3) or the applicable Standards cross-referred therein (i.e IS 10694 (Part 1)), shall be marked on the product in accordance with the respective Indian Standard. This may include Size Designation , Name or Trade-Mark of the Wheel Rim Manufacturer , Date of Manufacturing, Rim Bead Seat Contour Type, if applicable etc.

The marking details shall contain reference to the website of the Bureau (i.e. www.bis.gov.in) so that a consumer may verify the authenticity of the standard marked product. The marking of reference to BIS website can be marked on package.

Vi) What should be the location of marking or can the marking be done on inside?

BIS Standard Mark shall be marked in accordance with the respective Indian Standard. The various situations of marking based on thetypes of the rims are detailed in IS 10694 (Part 1), which is referred in the main product standard i.e. IS 9436 or IS 9438 or IS 16192 (Part 1) or IS 16192 (Part 2) or IS 16192 (Part 3)etc. Accordingly, marking should be done as per Clause 4 of IS 10694 (Part 1): 2009 in various situations covered under the clause.

Department for Promotion of Industry and Internal Trade (DPIIT), Ministry of Commerce and
Industry, Government of India has issued three QCOs bringing 27 products under compulsory BIS
certification, these are as follows (follow the links under the “QCO” column for accessing the full text
of the QCOs including the list of the products and applicable Indian Standards):

QCO No. of products Date of implementation
Personal Protective-Footwear QCO Rubber-Polymeric-Footwear All-Rubber and all Polymeric material footwear QCO
03 11 13
1 Jan 2022 1 July 2023 1 July 2023

List of all products under compulsory BIS certification along with the QCOs and their amendments is
available on BIS website under ‘Products under Compulsory Certification’

Indian Standards can be accessed from BIS website www.bis.gov.in under the tab
“Standards>Download Indian Standards” which will direct you to the Standards BIS portal:
https://standardsbis.bsbedge.com/ .
You can register on this portal and then login to download Indian Standards for free. International
(ISO) standards adopted by BIS can also be downloaded on payment.

Product manuals of the following consumer footwear and footwear components products have
been revised in order to make compliance to the Scheme of Inspection and Testing (SIT) OPTIONAL
for Micro, and Small Scale Units with respect to the following requirements of the SIT

  • Clause 1(Laboratory): i.e. requirement of maintaining a suitably equipped and staffed lab is not compulsory
  • Clause 2 (Test records): i.e. requirement of maintaining test records is not compulsory
  • Clause 4 (Control Unit) and Clause 5 (Levels of Control) i.e. Conducting tests as indicated under levels of control is not compulsory
  • These changes have been made in the product manuals of the following products

  • Sandals and Slippers (IS 6721:2023)
  • Hawai chappals (IS 10702:2023)
  • Sports Footwear (IS 15844:2010, IS 15844 (Part 1):2023, IS 15844 (Part 2):2023))
  • Canvas Shoes and Boots with Rubber sole (IS 3735:1996, IS 3736:1995)
  • Moulded solid rubber soles and heels (IS 5676: 1995)
  • Rubber microcellular sheets for soles and heels (IS 6664: 1992)
  • Solid PVC soles and heels (IS 6719: 1972)
  • Polyurethane sole, semirigid (IS 13893: 1994)

However, ALL units shall ensure compliance of their products to the requirements of the Indian
Standard and the requirements of SIT with respect to Clause 3 (Packing and Marking) and Clause 6
(Rejection) shall be followed by all.
Please refer to the product manuals for the above products available in BIS website www.bis.gov.in
where the above has been mentioned for the products as above . A circular informing the same has
also been hosted on BIS website (https://www.bis.gov.in/wp-content/uploads/2023/09/notificationfor-footwear-SIT-relaxation-merged.pdf)

For the following products for which standards have been revised recently, the manufacturers
making the products as per these revised specifications will be given an additional time of 6 months to comply i.e. up to 31 December 2023.

Current IS No. (Product) Revised IS No. (Product)
IS 15844:2010 – Sports Footwear IS 15844 (Part 1):2023 – Sports Footwear Part -1 General
Purpose, and IS 15844 (Part 2):2023 – Sports Footwear Part 2
Performance Sports Footwear
IS 10702:1992 – Rubber Hawai Chappal IS 10702:2023 -Hawai Chappal
IS 10702:1992 – Rubber Hawai Chappal IS 6721:2023 – Sandal and Slipper

This applies to both domestic and foreign manufacturers making footwear for consumers in India.

BIS has published this information in the public domain on BIS website – https://www.bis.gov.in/wpcontent/uploads/2023/07/NOTIFICATION-FOR-EXTENSION.pdf

Yes, BIS certification is granted to a manufacturing premises and not to a company. Therefore,
separate certification (licence) shall need to be obtained for each manufacturing premises (manufacturing premise(s) means the premises, either owned by the applicant or otherwise, where a
part of the manufacturing activity takes place and includes the premises where the final manufacturing activity is carried out and where Standard Mark is to be used or applied).

: BIS grants separate licences for each product according to the Indian Standards applicable. For
example, if both Hawai Chappal (IS 6721:2023) and Sports Footwear – General Purpose (IS 15844 (Part1):2023) are being manufactured in the same unit, that unit has to obtain two separate licences for
each of these products/Indian Standard.
However, different varieties of the product covered under the same Indian Standard, can be covered under the same licence. Please refer the product manuals (Scope of licence and grouping guidelines)
for more information related to specific products. https://www.bis.gov.in/productcertification/product-specific-information-2/product-manualsmk

Among the 27 products covered under these 3 QCOs, the following footwear components are
also covered:

S.No QCO IS No Product
1 All-Rubber and all Polymeric material and its components IS 5676: 1995 Moulded solid rubber soles and heels
2 All-Rubber and all Polymeric material and its components IS 6664: 1992 Rubber microcellular sheets for soles
and heels
3 All-Rubber and all
Polymeric material and its components
IS 6719: 1972 Solid PVC soles and heels
4 All-Rubber and all
Polymeric material and its components
IS 13893: 1994 Polyurethane sole, semirigid

No, BIS grants certification only to manufacturing units and not to buyers/importers/retailers/wholesalers/distributors.
However, buyers/importers/retailers/wholesalers/distributors shall ensure that the products covered under QCOs are purchased only from manufacturing unit holding a valid BIS licence.

: BIS grants certification to foreign manufacturers as well under the “Foreign Manufacturers
Certification Scheme (FMCS)”. Details including the application process, forms etc are available BIS website www.bis.gov.in under Conformity Assessment>FMCS.

: Currently only the Derby Shoes which are to be used by armed forces/police forces are covered in the scope of IS 17043:2018 and thus, only these derby shoes will be covered under the QCO.
Therefore, the QCO shall not apply to derby shoes for civilian use as of now.
BIS has published this information in public domain on BIS website – https://www.bis.gov.in/wpcontent/uploads/2023/07/clarification-on-derby-shoes.pdf

For domestic manufacturers, BIS certification process (under Scheme-I which is applicable for
footwear) involves the following steps
Step 1: Identification of the applicable Indian Standard for the product e.g. for PVC Industrial Boots
the Indian Standard is IS 12254:2021
Step 2: Create an account on the eBIS platform www.manakonline.in in the following manner:
i) Go to https://www.manakonline.in/
ii) Click on the tile marked “Conformity Assessment (Manakonline)”
iii) Click on the blue “Login” button on the top right hand corner of the page
iv) Click on “Create account” (you can login directly if you already have an account)
v) Follow the instructions given to create an account. You will receive login credentials (username and
password)
vi) Log in to the portal using these credentials
vii) Follow the instructions on the portal (you can refer the user manual given) to submit your
application as per the applicable Indian Standard.
Notes:
1. Although there are two options available for application submission i.e. option 1 or normal
procedure and option 2 or simplified procedure, for the majority of the footwear products, application
has to be submitted under option 2.
2. When applying under option 2 (simplified procedure), firstly, after logging in, a QR code has to be
generated using the tile titled “Generate QR code”. This QR code will need to be printed out and
applied on the sample(s) needed to be tested (For identifying the varieties/number of samples to be
tested please refer the scope and grouping guidelines given in the product manual for that product
available on BIS website www.bis.gov.in under Conformity Assessment>Product Certification>Product
Specific Information>Product Manuals)
3. Then the test request to be sent to the lab has to be generated through the link provided where
the details of the sample as well as the QR code number have to be provided and the appropriate BIS
Lab or BIS recognized/empanelled lab selected from the list available. After submitting the test
request, the sample(s) are to be sent to the selected lab.
4. The lab shall conduct the testing and upload the test report back on the portal from where the
applicant can access it.
viii) Once the test report is received and product is conforming to the Indian Standard, application can
now be submitted along with the lab generated test report. (Application Fee of Rs 1000/- and Visit
charges of Rs 7000/- per day need to be remitted with the application)
ix) The concerned BIS Branch Office shall examine the application and a BIS officer shall be assigned a
factory verification visit during which the information declared in the application including the
manufacturing and testing infrastructure shall be verified and testing of the product in the factory
shall be witnessed. A sample (verification sample) shall also be drawn during the visit and sent for
testing to a BIS Lab or BIS recognized/empanelled lab.
xi) Based on successful verification during the factory visit (verification visit), the application may be
processed for grant of licence after payment of requisite fees (licence will be granted without waiting
for the test report of the verification sample but after test report is received, the licence will be taken
up for review according to the results observed). Standard time for grant of licence under option 2 is
30 days.
xii) When applying under option 1 (normal procedure), steps 2 to 4 above are not required. After
submission of complete application, a factory visit (Preliminary Visit) is carried out by BIS and unlike
simplified procedure, in this case the licence will be granted only after the test report of the sample(s)
drawn during the visit (applicant sample(s)) is received from the lab and indicates conformity of the product to the Indian Standard. Considering the additional time for testing of samples, the standard
time for grant of licence under option 1 is 90 days.
For more information on the product certification process, please refer to information available on
BIS website www.bis.gov.in under Conformity Assessment>Product Certification.

Please refer the product manual (available on BIS website www.bis.gov.in under Conformity
Assessment>Product Certification>Product Specific Information>Product Manuals)) for that product.
The Scheme of Inspection and Testing given in the product manuals indicates levels of control giving the frequency at which the given tests may be carried out.

Please refer the product manual (available on BIS website www.bis.gov.in under Conformity
Assessment>Product Certification>Product Specific Information>Product Manuals)) for that product.
The Scheme of Inspection and Testing given in the product manuals indicates those tests which can be subcontracted to BIS recognized/empanelled labs (indicated as “S”) and those tests which need to be done in-house (as “R”). Records of these tests along with the test reports issued need to be maintained. The list of BIS recognized/empanelled labs for any Indian Standard can be accessed from eBIS platform: www.manakonline.in under “Laboratory”.

Provisions are available for utilization of common test facilities such as Cluster Based Testing Facilities by MSMEs. Please refer “Guidelines for utilisation of Cluster Based Test Facility (CBTF) by MSMEs” available on BIS website under Conformity Assessment>Product Certification>Product certification process.

: Provisions are available for sharing of testing facilities among units. Please refer Annex-X of
Guidelines for Grant of Licence available on BIS website under Conformity Assessment>Product Certification>Product certification process.

Please visit www.manakonline.in and click on the tile titled “laboratory” to access the Laboratory Information Management System (LIMS) portal i.e. lims.bis.gov.in. LIMS is linked to the Manakonline
portal.
On the LIMS page, click the “Search a lab” tile. You can search for labs using the IS Number field e.g. If you want to know the labs recognized for testing sandals and slippers as per IS 6721:2023, enter 6721
in the IS Number field and click on search. You can also search using lab name, state, district etc.

IMPORTANT: Please note that while applying for licence under simplified procedure, you are required
to first register on the Manakonline portal, generate a QR code, test request for the sample by
selecting a labs from the list of labs on the portal (which is linked to LIMS) and then send the sample
(with QR code applied) to the selected lab.
Test reports issued by labs for samples sent without following this procedure (which is required to
ensure traceability of samples) may not be accepted by BIS as part of an application for grant of licence
under simplified procedure.

Any exemptions like non-applicability of the Order on specific product(s), product(s) meant for export, extension of the date of commencement of QCO etc. come under the purview of the Line
Ministry (Regulator) who has issued the QCO i.e. DPIIT in case of footwear. Wherever exemptions are permitted, these are clearly brought out in respective QCO itself such as exemption for products
meant for export.

national portal logo
consumer affairs logo
relief fund logo
iso
isro logo
iec image
niti ayog logo
digital india logo
swach bharat logo
make in india logo
ghtc
(Hindi) Yogo
75BISLOGO
Skip to contentBIS