Common Consumer


Hallmarking charges are applicable to an article (per piece) and not on weight of the jewellery. Hallmarking charges are paid per article irrespective of the weight of the article.

Each article in pair should have hallmark. Customer should look for hallmarking and fineness details in each article to prevent any misuse w.r.t fineness/purity as the article can be replaced easily.

Each detachable part in a jewellery should have hallmark. Customer should look for hallmarking and fineness details in each detachable part to prevent any misuse w.r.t fineness/purity as the detachable part can be replaced.

Yes,it is necessary to take authentic bills/invoice of the hallmarked article from retailer/jeweller. It is necessary for any dispute/misuse/complaint redressal.

Yes, it is necessary to have details of hallmarked articles in the bill/invoice issued by jeweller/retailer

Description of each article, net weight of precious metal, purity in carat and fineness, and hallmarking charges need to be mentioned in the bill or invoice of sale of hallmarked precious metal articles. It is also mentioned that “the consumer can get the purity of the hallmarked jewellery/artefacts verified from any of the BIS recognized A&H centre. The list of BIS recognized A&H centre along with address and contact details is available on the website www.bis.gov.in”

No, only BIS registered jewellers can approach the A&H centre for hall marking of the jewellery.

Certificate of registration issued by BIS shall be displayed by the jeweller in a jewellery shop. Jeweller shall have magnifying glass of minimum 10X magnification to show hallmark tocustomer in the hallmarked jewellery. Relation of fineness with caratage shall be displayed by the jeweller

All the information on the hallmarking in detail has been provided at BIS website, www.bis.gov.inunder hallmarking section. The information includes general information on hallmarking, procedure and guidelines for Jewellers and hallmarking centre, all the forms including application forms and list of registered jewellers and hallmarking centres etc

No

No

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