BIS follows a well-established complaint redressal procedure. Complaints are recorded centrally at Complaints Management and Enforcement Department (CMED). Complaints can be made both offline and online. Online complaint can be made through mobile app BIS CARE or by use of Consumer Engagement Portal. On receipt of the complaint it is investigated and further actions are taken for its redressal.
To register the complaint using online complaint registration portal Click Here
Last Updated on March 5, 2021